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How does the weekly ordering schedule work?
Place your order by Thursday. The selected produce is harvested on Friday and prepared for Saturday delivery.
How do I check my order status?
Sign in to My Account to review your recent orders, or contact NunuFresh with your order details.
Where can I see the vegetables available this week?
Visit the Shop page to see the current vegetables, pack sizes, prices, and available options.
What payment methods are available?
The payment methods currently available for your order are shown during checkout before you place the order.
When is my produce harvested?
Weekly orders are harvested on Friday in Nuwara Eliya after the Thursday order cutoff.
How do I provide my delivery address?
Enter and confirm the delivery address during checkout. You can also manage saved addresses from My Account.
When will my order arrive?
The regular weekly delivery day is Saturday.
How can I confirm delivery availability?
Review the delivery options shown at checkout or contact NunuFresh on +94 72 972 0933 before ordering.
Can I change my weekly order?
Contact NunuFresh before the Thursday cutoff. Once harvesting and packing begin, changes may no longer be possible.
How do I get help with a subscription?
Sign in to My Account or contact support@nunufresh.lk for help with your Individual, Family, or Restaurant plan.
What should I do if there is a problem with my order?
Contact us promptly with your order number and details so the team can review the issue.